Privacy Policy

Kumkwat Labs, LLC ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Kumkwat Delivery mobile application (“the App”).

1. Information We Collect

We collect only the minimum amount of personal data necessary to provide the App's features and ensure functionality:

• Account Information: When you sign in with Google or Apple, we receive your user ID and basic account data (e.g., email address).
• Client and Delivery Data: If you use features like client management or delivery scheduling, we store the information you enter (e.g., names, addresses, schedules) securely in your personal account.
• Analytics & Diagnostics: We may collect anonymized usage data to help us improve the app and fix bugs. We do not use invasive trackers.

2. How We Use Your Data

• To authenticate your account and sync your data across devices
• To calculate routes and show maps when applicable
• To manage and validate your in-app purchase subscription tier
• To provide customer support and improve app performance

We do not sell or share your personal data with third parties for marketing or advertising.

3. Third-Party Services We Use

We use the following third-party providers to support core functionality:

• Mapbox: Used for address autocomplete, static map images, and route optimization. May receive anonymized location or address data. Mapbox Privacy Policy
• Supabase: Used for secure user authentication and to store your app data in the cloud. Supabase Privacy Policy
• RevenueCat: Used to manage and validate in-app subscriptions and purchases. RevenueCat Privacy Policy

These services may process data on our behalf solely for the purposes described.

4. Data Retention

We retain your data only as long as necessary to provide the features of the App. You may delete your account and associated data at any time by contacting us.

5. Your Rights

Depending on your location, you may have rights to:

• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent to data processing (where applicable)

To exercise these rights, please contact us at compliance@kumkwatlabs.com

6. Security

We take data security seriously. All communication with our backend services is encrypted. User data is stored securely and access is limited to authorized systems only.

7. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you in the app or via email.